Our SETA-accredited offerings:

  • Accounting principle - basic
  • Analytic perception in the workplace
  • Basic Financial Transactions
  • Business Communication
  • Business Ethics
  • Business Report-writing
  • Communication and Presentation Skills
  • Computer Literacy - Installing a Personal Computer
  • Computer Literacy - Basic operation of a PC
  • Computer Literacy - Managing files on a PC
  • Computer Literacy - Enhancing, editing and organising electronic messages
  • Computer Literacy - Electronic messaging
  • Computer Literacy - Creating and editing Powerpoint presentations
  • Computer Literacy - Creating, editing and formatting Word documents
  • Costing and pricing
  • Cultural awareness in customer relations
  • Customer relations - fostering and maintaining
  • Customer Service – handling a range of complaints
  • Customer service – in a banking environment
  • Customer Service – Resolving requests & queries
  • Email etiquette and operations
  • Finance for Non-Finance Managers (Interpreting basic financial statements)
  • General Admin Management
  • HIV/AIDS Awareness in the workplace
  • Human Resource and Labour Relations – managing and implementing policies and acts
  • Knowledge Management for leaders
  • Learning Strategies – for self and people development
  • Managing Personal Finances
  • Marketing Skills (in Agric Sector)
  • Negotiation Skills
  • Problem-solving Skills
  • Safety, Health & Env. Compliance
  • Sports Administration
  • Sports promotion
  • Stock and fixed assets Management
  • Team-building and motivation
  • Time Management for general staff

Some of our offerings - awaiting accreditation

  • Administering disciplinary and grievance policy in the workplace
  • Assertive communication
  • Basic Financial Transactions
  • Business Ethics (behaving professionally in a business environment)
  • Change Management in the Workplace
  • Compensation for Occupational Injuries and Diseases
  • Conflict Management in the Workplace
  • Customer Service – Attending to enquiries in an office env.
  • Disciplinary Action - Conduct an enquiry
  • Disciplinary Action - Initiate
  • Diversity Awareness (Contact Centre)
  • Diversity Management
  • Effective Supervision/Team leadership
  • Emotional Intelligence (self & others)
  • Employment Equity in the workplace
  • Employment Equity – dealing with terminal/chronic illnesses (HIV/AIDS) in the workplace
  • Facilitate meetings (for conflict resolution)
  • Health, Safety and Security (contribution to the workplace)
  • Managing sub-standard work performance
  • Mentoring for career advancement
  • MS Excel – Basic
  • MS Excel – Intermediate
  • Operating in a team
  • Performance Management
  • Presentation Skills
  • Project Management
  • Reception maintenance
  • Skills Development implementation – for Org. Transf.
  • Talent Management
  • Team Leadership
  • Telephone Etiquette
  • Time Management for Managers
  • Transformative Elements of Human Resource Development
  • Workplace Relations for general staff
  • Workplace Relations for Management

Some of our materials

We offer and deliver world-class off-the-shelf and customised training and consulting interventions in the following areas, among others:

 
Management and Leadership Development
Change Management and Transformation
Customer relations, service and retention